8 October 2021

Universal Credit reduction and energy price rise – we're here to help

Universal Credit reduction and energy price rise – we're here to help

The Government’s £20-a-week increase to Universal Credit payments has now ended.  It was introduced as a temporary measure to help people at the height of the pandemic.

We know this reduction in UC payments, along with the increase in energy costs, will be worrying for many of our customers. If you’re struggling financially, our income teams are here to help:

Please email or call us on 0191 278 8600.

Useful budgeting and money advice websites

Energy advice

If you’re concerned about rising energy costs, visit www.yhn.org.uk/services-customers/save-energy where you can read our guide to help you save energy and water in your home. You can request an energy saving check-up appointment, where one of our trained officers visits your home to give you advice about how to save energy and water (appointments take around an hour). We can also give advice over the phone – just call 0191 278 8600 and ask for the Energy for the Future team.

You could also get £140 off your electricity bill if you qualify for the Warm Home Discount Scheme – find out more about this here: www.gov.uk/the-warm-home-discount-scheme

If you’re worried at all please do get in touch – our specially trained officers are here to help and offer advice.

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